Delivery Director at HighRadius

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Program Management, Project Management, Business Transformation, ERP Implementation, Client Relationship Management, Team Leadership, Risk Mitigation, Solution Architecture, Strategic Planning, Resource Management, Analytical Skills, Problem Solving, Interpersonal Communication, Contract Review, Implementation Scoping

Industry

Software Development

Description

About Us HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide. Trusted by prestigious organisations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimises order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experienced a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate, diverse individuals to join us on this exciting path to becoming a publicly traded company and to help shape our promising future. Job Summary This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high-performing team. This role will be a trusted adviser to our customers, delivering the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and be able to continually improve our methodology and develop best-in-class processes. S/he will be a dynamic leader who fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organisation. The successful candidate must be a strong leader, extremely well organised, detail-oriented, quality-minded and possess excellent written and verbal communication skills. Key Responsibilities ● Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or a couple of strategic engagements of varying complexity at any given time. ● Lead the implementation services & consulting for assigned clients. ● Implementation scoping, estimating and Contract reviews. ● Work with cross departments (Sales, Product Management, Customer Value, and Infrastructure) to be able to come up with solutions which help provide value to clients. ● Build strong relationships with Senior client stakeholders of Fortune 1000 companies. ● Manage project resources, including Project Managers, Solution Architects, and Consultants. ● Manage project issues/risks and client expectations and escalate as needed. ● Assist in building playbooks and benchmarks from completed projects. ● Understanding of Business processes and System architecture. ● Arranging and conducting initial Executive, CxO discussions & positioning meetings. Skill & Experience Needed ● Bachelor's degree required. ● Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years. ● 12+ years of progressive consulting project management experience. ● Experience in functional or technical roles in the implementation of large ERP systems is a plus. ● Independent thinking with keen problem-solving skills. ● Ability to adapt to changing schedules and multiple work plans. ● High organisation and prioritisation skills. ● Excellent verbal, written and interpersonal skills. ● Willingness to take a hands-on approach to managing client needs and troubled engagements. Critical Knowledge, Skills, and Abilities Requirements: ● Very strong Stakeholder Management skills with flair to establish strong relationships and influence decision-making with client execs based out of NA/ EMEA. ● Strong Program Management skills with the ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk. ● Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation. ● Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team. ● Proven problem-solving, risk mitigation and analytical skills. ● Ability to handle high-pressure situations. ● Strong ownership to drive the projects from start to finish with maximum client satisfaction. What You’ll Get Competitive salary. Fun-filled work culture (https://www.highradius.com/culture/). Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur.

Responsibilities

Lead the implementation of complex business transformation projects for Fortune 1000 clients while managing a portfolio of strategic engagements. Act as a trusted advisor to executives and lead a high-performing team of project managers and consultants.