JOB DESCRIPTION

Position: Delivery Driver Helper
Location: Head Office, Brampton
Compensation: Competitive Wage + Monthly Bonuses
The Delivery Driver Helpers perform the essential service of delivering the product to the customer on schedule and in original condition. The Delivery Driver Helpers represent Tasco Appliances as the first on-site contact providing excellent customer service.

REQUIREMENTS

• Superior attitude with great customer service skills
• Ability to lift/climb/bend/stoop/reach and move heavy items and appliances
• Ability to use hand tools to complete basic appliance install and removal
• Communicate with internal and external contacts with tact, courtesy, and respect

• Delivery Drivers with the assistance of helper(s), will unload appliances at customers’ homes and commercial builder sites, uncrate and set-in-place in the area requested by the customer, and perform basic hookup.
• Use iPad to get route info, provide updates, take pictures of delivered or damaged product, and complete customer signed PODs.
• Verify product condition and order accuracy during loading and unloading.
• Meet company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in compliance with company policies, procedures, legislation, regulation and directions, and identify non-compliance for resolution.
• Provide excellent customer service throughout the delivery and setup process