Delivery & Engagement Manager - Flutter UKI, (24 months), Hybrid at Flutter International

Cluj-Napoca, Leinster, Romania -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agile Delivery, Change Management, Stakeholder Engagement, Coaching, Training, Continuous Improvement, Product Development, Release Planning, Communication, Team Leadership, Innovation, Mentorship, Community Building, Analytical Tools, Process Optimization, Feedback Management

Industry

Entertainment Providers

Description

Delivery & Engagement Manager - Flutter UKI, (24 months), Hybrid About Betfair Romania Development: Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming. Our Values: The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference. Win together | Raise the bar | Got your back | Own it | Positive impact About UKI Flutter UK & Ireland are the UKI region of Flutter Entertainment. They unite a dozen brands, including powerhouses Paddy Power, Betfair, Tombola and Sky Betting & Gaming, bringing together hundreds of teams and thousands of colleagues, who create trusted entertainment for millions of customers every week. Job Description Summary As the UK&I Delivery & Engagement Manager, you’ll provide thought leadership that translates into change initiatives that connect teams and the leadership to consumable, relevant information to support ongoing continuous improvement. As a passionate advocate of Agile ways of working, coaching and knowledge sharing, your role will be to enable and facilitate the UK&I to continuously improve their pace, quality and overall delivery, whilst keeping a focus on the scalability and sustainability of the approaches taken. Through strategic engagement and your strong understanding of coaching methods and Agile, you will directly enable and facilitate coaching at a divisional scale. Demonstrate what excellence looks like in the role by consistently applying best practices, maintaining high standards, and fostering a positive and productive work environment. Act as a role model for the team, exemplifying the values and behaviours that align with agile principles and the organisation's goals. This role will establish the foundations for effective and sustainable continuous improvement at scale across the Delivery tribe. As our Delivery & Engagement Manager, you’ll be responsible for: Change & Engagement •Engage with internal and external stakeholders regularly to manage expectations and gather feedback. •Foster clear and open communication channels within the team and with stakeholders to ensure alignment and transparency. •Ensure a communications plan is initiated at the appropriate time to inform all colleagues of any Change initiatives. •Establish the foundations for the Change Management Framework for UKI Delivery. •Build and develop change capability within UKI delivery. Delivery Management •Promote the advantages of agile maturity within the team, highlighting the benefits of increased flexibility and responsiveness. •Provide regular training sessions and mentorship to team members to enhance their agile skills and knowledge. •Offer ongoing coaching to teams to support their development and resolve any agile-related challenges. •Upskill the delivery capabilities of teams through targeted skill development and knowledge sharing. •Nurture a culture of innovation within our delivery teams and the UK&I, which facilitates the end-to-end delivery of software products and initiatives. •Work very closely with our internal team members focused on product development and technical foundations to ensure that all areas are fully aligned on priorities, delivery plans, product roadmap and the art of the possible. •Represent the “voice of the customer”/delivery community within our team, ensuring that feedback and sentiment are appropriately fed into our product development and prioritisation processes, as well as leading on all outreach activities to support our team’s strategic goals. Product Release Management •Develop and enhance the release planning framework to ensure it meets the evolving needs of the organisation. •Implement and promote a culture of continuous improvement within the product release planning process. •Manage and streamline the inputs and outputs of the release planning process to ensure clarity and efficiency. •Establish and track KPIs that measure the predictability of deliveries, ensuring stakeholders know what to expect and when. •Develop a consistent go-to-market approach to maintain a reliable delivery process. Agile Leadership •Be the “go to” person for knowledge resources (repositories, people, processes) relating to Agile delivery, helping to promote high levels of engagement and rapid, frequent value release for individuals and teams. •Establish, document, and refine agile processes to improve efficiency and effectiveness. •Develop and execute a delivery strategy that not only enhances the team's but also the organisation's agile maturity. •Work very closely with the Head of Continuous Improvement to identify and evolve existing organisational processes or frameworks, to help the UK&I embed a continuous improvement mentality at all levels. • Optimise handoffs and processes to ensure smooth and efficient delivery of products to improve throughput. A credible communicator across a variety of settings: one-on-one, small and large groups, or among diverse styles and position levels. Demonstrable and deep understanding of Agile delivery methods, coupled with practical experience of the challenges deliveries team’s face day to day. Strong understanding of how analytical tools can support continuous improvement of Agile delivery. Well-developed people leadership, persuasion and influencing skills. Experienced at creating a sense of community, inclusivity and safety across diverse customer groups. Comfortable with pioneering and treading new ground in pursuit of novel ways to create long lasting value for the UK&I through the evolution of knowledge management practices. Experienced with onboarding senior stakeholders and managing upwards effectively. Benefits: Hybrid & remote working options €1,000 per year for self-development Company share scheme 25 days of annual leave per year 20 days per year to work abroad 5 personal days/year Flexible benefits: travel, sports, hobbies Extended health, dental and travel insurances Customized well-being programmes Career growth sessions Thousands of online courses through Udemy A variety of engaging office events Disclaimer: We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them. We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview. By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Responsibilities

As the UK&I Delivery & Engagement Manager, you will provide thought leadership to connect teams and leadership with relevant information for continuous improvement. You will enable and facilitate coaching at a divisional scale while promoting Agile methodologies and fostering a culture of innovation.