Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Delivery Executive Senior Director - Onsite at NTT DATA

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Delivery Management, Client Engagement, Project Governance, Operational Issues Management, Service Delivery, Capacity Planning, Metrics Reporting, Resource Forecasting, Revenue Growth, Digital Transformation, AI Based Solutions, Software Development, Application Maintenance, Presentation Skills, High-Pressure Environment, Influencing Skills

Industry

IT Services and IT Consulting

Description

Delivery Executive Senior Director - (Onsite Work Location: Houston, TX) Establish Support and project Governance, delivery processes and practices, as applicable for the client engagement, and manage critical operational issues partnering with the offshore leadership. Ensure timely resolution of escalated service delivery problems and minimize the impact of any client service delivery issues Ensure service lines meet current and future capacity requirements Implement metrics reporting to the services delivered Provide accurate forecasting of resources and costs, and drive annual account operations planning, Provide early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels and growth opportunities. 15+ years' experience as a Delivery Lead/Manager including roles or initiatives in Manufacturing Industries and 5+ years in managing delivery operations for >$20M+ Annual revenue. Hands-on experience with various delivery models, AI based solutions, and digital transformation initiatives and methodologies. Proven ability to effectively prioritize and execute tasks in a high-pressure environment. Experience in leading S/W development projects/solutions and Application Maintenance & Support engagements with Agentic AI based tools and solutions. Experience in driving consistent revenue growth and profitability for the account/company Strong client engagement and presentation skills to C level executives with an innate ability to influence.

Responsibilities

Establish support and project governance, delivery processes, and practices for client engagement while managing critical operational issues. Ensure timely resolution of escalated service delivery problems and implement metrics reporting to services delivered.