ABOUT US:

Welcome to Arctic Spas, Canada’s foremost hot tub dealer since 1994. We are a team that is driven by passion, innovation, and a commitment to quality, creating hot tubs and all-weather pools that represent the pinnacle of North American craftsmanship. Each day, we lean into our shared mission to deliver products that foster connection, relaxation, and joy.

ROLE:

We are excited to welcome a new member to our Corporate Retail Division family — a Delivery Technician based at our Corporate Service Centre, located in Thorsby, AB. As an integral part of our team, you will embark on a journey of growth and inspiration, consistently pushing boundaries to redefine excellence. Though your technical skills and exceptional customer service will be invaluable, it’s your spirit of ownership, accountability, and collaboration that will truly make you shine.

THE ROLE:

Your primary responsibility will be to represent Arctic Spas while delivering and installing customer’s new spas.

Your day-to-day tasks include:

• Learn all aspects of a Professional Spa Delivery, including what to look for on a Site Check.
• Maintain stock and parts in all service vehicles and warehouse, including keeping these areas and vehicles clean.
• Order parts and accessories as required or inform the person in charge of ordering product.
• Maintain tools used in day-to-day service, including all hand tools, specialty tools, the spa dolly, etc.
• Learn and perform Pre-Delivery Inspections on all spas scheduled for delivery.
• Learn and teach customers water chemistry and regular spa maintenance.
• Learn and teach customers operation of the Top Side Control along with other spa features.
• Be courteous and professional at all times.
• Drive any company vehicle, including forklifts, with safety and respect, obeying all rules of the road.
• Obtain forklift training and certification before use of any forklift.
• Any other tasks, as required.