Delivery Lead – HR Shared Services at Bosch Group

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Shared Services, SAP HCM, SAP SuccessFactors, RPA, Data Governance, Leadership, Stakeholder Management, Change Management, Operational Excellence, Employee Data Management, Leave Management, Time & Attendance, Organizational Management, Performance Management, Continuous Improvement, Automation

Industry

Software Development

Description

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities : The Delivery Lead – HR Shared Services will be responsible for end-to-end service delivery of core HR operations, with a strong focus on Employee Data Management, Leave Management, Time & Attendance, and Organization & Position Management in SAP. The role requires strategic leadership, operational excellence, and deep expertise in automation and bot management to drive efficiency, accuracy, and scalability of HR services. Service Delivery & Operations Lead and manage HR Shared Services delivery for: Employee Data Management (hire to retire lifecycle) Leave Management Time & Attendance Organization and Position Management in Employee Central Ensure SLAs, KPIs, and compliance standards are consistently met or exceeded. Act as the escalation point for complex operational and system-related issues. SAP & HR Systems Own and govern HR processes configured in SAP & Employee Central (HCM / SuccessFactors as applicable), specifically: Organizational Management (OM) Position Management Personnel Administration (PA) data elements Partner with HRIT and SAP teams for enhancements, upgrades, and process optimization. Ensure data integrity, audit readiness, and compliance with internal and external regulations. Team Management & People Leadership Lead, mentor, and develop large, multi-layered HR Shared Services teams (managers, team leads, and specialists). Define team structure, roles, capacity models, and skill requirements aligned to SAP-driven operations. Drive performance management, goal setting, and succession planning for the HR Shared Services function. Build strong SAP EC capability within the team through: Training and upskilling Knowledge management and cross-skilling Certification and learning roadmap Foster a culture of accountability, continuous improvement, and customer-centric service delivery. Automation & Bots Management Oversee design, deployment, and ongoing management of HR bots / RPA solutions. Identify opportunities for automation across HR Shared Services processes. Drive continuous improvement through digitalization and straight-through processing. Monitor bot performance, exception handling, and ROI realization. Leadership & Stakeholder Management Lead large, multi-location HR operations teams. Coach and develop managers and team members for high performance. Partner with HR Business Partners, COEs, IT, and external vendors. Present service performance, risks, and improvement plans to senior leadership. Governance & Continuous Improvement Define and maintain standard operating procedures (SOPs) and process documentation. Drive Lean / Six Sigma or similar continuous improvement initiatives. Ensure adherence to data privacy, information security, and labor law requirements. Support internal and external audits related to HR operations and systems. Qualifications Educational qualification: MBA / PGDM in Human Resources Experience : 18+ years overall experience in HR Shared Services / HR Operations Mandatory/requires Skills : Functional & Technical Skills Deep expertise in HR Shared Services operations Strong hands-on knowledge of SAP HCM / SAP SuccessFactors (OM, PA, Time, Leave) Proven experience in RPA / Bots management within HR processes Strong understanding of HR data governance and compliance Experience managing large-scale, global or regional HR operations Leadership & Behavioral Skills Strong people leadership and change management capability Excellent stakeholder management and communication skills Strategic thinking with a strong operational execution mindset Data-driven decision-making and problem-solving skills Preferred Skills : Good working knowledge of MS Excel, including formulas, pivot tables, data validation, and report preparation Additional Information Responsible for managing overall employee life cycle onboarding, Exit, service award, query handling, grievance management and other activities Legal Entity: Bosch Global Software Technologies Private Limited

Responsibilities

The Delivery Lead – HR Shared Services is responsible for end-to-end service delivery of core HR operations, focusing on Employee Data Management, Leave Management, Time & Attendance, and Organization & Position Management in SAP. The role includes leading HR Shared Services delivery, ensuring compliance with SLAs and KPIs, and overseeing automation initiatives.