WHO WE ARE:

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

GET TO KNOW THE BUSINESS:

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

WHAT YOU NEED TO KNOW:

Within the Standard Commercial Underwriting Platform (SCUP) program, the Jr Delivery Lead role will be responsible for managing a team of technical Business Analysts, Solution Architects, UX Designers and Technical Leads to produce Requirements and Design artefacts for assigned SCUP projects. SCUP projects include a combination of new and enhanced capabilities on the Digital Workflow and Policy Administration System for Commercial Insurance.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

RESPONSIBILITIES

• Produce and execute plan to deliver Requirements and Design project artefacts aligned with roadmap and within budget.
• Manage team of internal and vendor resources (Business Analysts, Solution Architects, UX Designers, Technical Leads, Developers & Testers) located across North America, UK, Europe and India.
• Work with Global SCUP Product Owners to plan Requirements Gathering phase.
• Focus on successful Business outcomes while closely managing scope and timelines.
• Set and continually manage project expectations and deliverables with team members and other stakeholders.
• Track project milestones and deliverables, producing clear and concise status reports.
• Conduct retrospectives/lessons learned, and present recommendations to continually improve processes and templates.
• Estimate and track the resources and participants needed to achieve project goals.
• Identify and resolve issues and conflicts within the team.
• Identify and manage project dependencies and critical path.
• Coach, mentor, motivate and supervise project team members, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow business relationships vital to the success of the project.