Delivery Lead

at  Transurban

This is a contract/contingent role until end of March 2025, based in Melbourne CBD.
Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.
About the role
The Core Tolling, Billing, and Collections team at Transurban seeks a Delivery Lead to drive complex technology solutions aligned with the Customer & Technology strategy. This role involves managing projects from discovery to implementation, leading a squad of analysts, engineers, and vendors, championing continuous improvement. The immediate focus is a compliance project to enhance data handling and minimize cyber risk. The Delivery Lead will ensure successful change management and adherence to standards.
As part of a dynamic and transformative environment, you will have the opportunity to shape the future of Tolling services and customer experiences while driving innovation and excellence in delivery, revolutionizing the way Australians navigate and engage with Toll Roads.
This is a contract/contingent role until end of March 2025, based in Melbourne CBD.

Day-to-day, you will:

• Project Delivery: Lead the delivery of integrated technology solutions, working closely with cross-functional teams to achieve strategic outcomes.
• Team Leadership: Manage a squad of Technical Business Analysts, Software Engineers, and Test Analysts, fostering continuous improvement and enhancing velocity and quality.
• Compliance Focus: Join a newly formed compliance project aimed at strategically positioning Transurban as a leader in handling sensitive customer and payment data. Minimize cyber risk exposure in accordance with PCI DSS Compliance.
• Change Management: Ensure successful change delivery, management, and socialization, adhering to objectives, timelines, and budgets set by the Steering Committee and the Customer & Technology Leadership team.
• IT Service Transition: Execute the transition to ‘Business As Usual,’ completing all documentation, processes, and compliance according to TU Standards.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

• 10+ years’ experience in Delivery Management.
• The incumbent is expected to be a lateral thinker in order to effectively challenge the current business model
• Experience in leading Customer & Technology projects across Customer, Billing, Payments, Data Migration and Integration is preferred.
• Demonstrated skills in leading or operating within a complex project environment integrating works across multiple teams and vendors.
• Managing the development and production of project documentation
• Strong decision making and influencing skills with ability to influence at all levels in the organisation
• Ability to solve complex problems and deliver effective solutions

If you meet some of these requirements, but not all, we encourage you to submit your application.

With a career at Transurban, you’ll enjoy a range of benefits, including:

• A range of flexible working options
• Learning and development opportunities to support your career interests
• Health and wellbeing support—access to Headspace and EAP program, wellness facilities, and more
• Through our contingent partner, you will have access to novated car leases and a contractor benefits program
• Social activities and groups

We offer a range of flexible working options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on
careers@transurban.com
Ready to help us keep cities moving? Apply today.
Job Type:
Contingent - Position Managed
Closing Date:
31-July-2024 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location:
Sydney CBD, Inner West & Eastern Suburbs Sydney NS

• 10+ years’ experience in Delivery Management.
• The incumbent is expected to be a lateral thinker in order to effectively challenge the current business model
• Experience in leading Customer & Technology projects across Customer, Billing, Payments, Data Migration and Integration is preferred.
• Demonstrated skills in leading or operating within a complex project environment integrating works across multiple teams and vendors.
• Managing the development and production of project documentation
• Strong decision making and influencing skills with ability to influence at all levels in the organisation
• Ability to solve complex problems and deliver effective solution