KEY RESPONSIBILITIES INCLUDE:

• Delivery management support for squads - working with squad leads to facilitate a range of planning and delivery activities to improve performance
• Coaching squads and team members to be high-performing and able to run ceremonies and processes themselves
• Developing longer-term plans for the delivery of key outcomes and improving the capabilities of our squads
• Ensuring our teams get all the benefits of agile working practices, but are still able to give confidence to stakeholders about the value they are delivering
• Reporting on, and developing strategies to improve, our delivery metrics

About the role

• You’ll be working in our product, data and technology division - supporting our squads in making sure we deliver value to our half-million members, and help make life simpler, fairer and safer for consumers.
• You’ll be using your experience as a delivery manager to achieve great outcomes - typically helping 1-2 squads hands-on, but always coaching them towards increased self-sufficiency as well as contributing to divisional and org-wide initiatives

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.

• Delivery ManagerAgile Coach Role profile (2025_26).pd