Delivery manager - Issuing and Acquiring at Network International

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Stakeholder Engagement, Vendor Management, Service Delivery, Project Planning, Risk Management, Change Management, Leadership, Mentorship, Negotiation, Agile, Waterfall, Customer Focus, Results Orientation, Problem Solving

Industry

IT Services and IT Consulting

Description

About Us Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well. Our EVP : At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team. About the Role: Responsible for managing end-to-end delivery of strategic & high value revenue projects through effective collaboration with Clients, Vendors, Service Providers, and other internal/external stakeholders; obtain commitments for critical issue free delivery of medium to large size key initiatives. Establish project plans: define project scope, secure the necessary resources & plans & monitor all activities Drive project execution: track project activities to ensure delivery, monitor & handle changes, conflicts & escalations Handle customer & stakeholder engagement: manage & build stakeholder confidence & trust, ensure project progress arranging meetings & customer events. Provide support, supervise staff, and provide direction and mentorship in tech support and service delivery Assist Project Managers, when needed, in coordinating with other departments including products, operations, finance and sales to deliver project documents on time and managing risk of any deviations

Responsibilities

The role is responsible for managing the end-to-end delivery of strategic and high-value revenue projects by collaborating effectively with clients, vendors, and internal stakeholders to ensure issue-free delivery of key initiatives. This includes establishing project plans, driving execution, tracking activities, handling changes and escalations, managing customer engagement, and providing support and mentorship to staff.