We will count on you to:

• Partner with stakeholders across Mercer Wealth to understand priorities and translate needs into product direction, with a focus on retirement.
• Engage executive stakeholders to understand business drivers and value propositions, and shape solutions that support transformation goals.
• Lead end-to-end product delivery from initiation through launch, ensuring outcomes align with timelines, budget, and quality expectations.
• Coordinate delivery across vendor and in-house technology solutions.
• Improve operational effectiveness by helping define support models, optimising processes, and addressing key operational challenges in a client-facing environment.
• Operate effectively in both Agile and traditional delivery approaches, using appropriate tools and practices for the work.

What you need to have:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Finance, Business Administration) or equivalent experience.
• Experience in pensions administration or actuarial systems.
• Demonstrated technology product management experience, including business analysis, stakeholder engagement, and delivery leadership.
• Experience delivering technology initiatives involving both vendor and internal teams, including AI and/or data science-enabled solutions.
• Strong written and verbal communication skills, with the ability to explain technical topics clearly to non-technical audiences, including senior leaders.
• Ability to operate with autonomy while collaborating across a globally distributed team, with strong organisation and time management.

What makes you stand out?

• Background in pensions, with a strong understanding of the retirement and/or pension administration environment.
• Experience working in technology, project, or transformation roles in a regulated or client-facing setting.
• Certifications in product management, project management, and/or Agile disciplines.
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