JOIN OUR TEAM AS AN OPERATIONS EXECUTIVE – THE GLUE THAT KEEPS OUR GLOBAL CONSULTING DELIVERY TEAM RUNNING LIKE CLOCKWORK!

We’re on the lookout for a proactive, detail-loving Operations Executive to join forces with our awesome Delivery Ops team. You’ll work closely with our existing Operations Execs and report into our Senior Delivery Operations Manager – all while playing a key role in keeping our consulting engine humming.
If you love spinning chaos into order, enjoy solving puzzles with data, and get a little thrill from ticking things off your to-do list, this could be your dream role. You’ll help streamline processes, keep our PSA systems in shape, manage important project and people data, and support reporting that helps our leadership make big decisions.
We’re a fast-paced, ever-evolving tech consultancy – so we’re looking for someone who thrives on variety and change, with top-notch organisational skills and a calm, can-do attitude.
This is an amazing launchpad if you’re looking to sharpen your operational chops – you’ll work closely with delivery managers, sales teams, and technical teams, all while learning how great projects come to life behind the scenes.

REQUIREMENTS:

• Highly organised approach to your work and able to juggle competing priorities.
• Keen attention to detail to ensure accuracy of data in key systems.
• Strong analytical and problem solving skills.
• A natural communicator with an engaging and considerate approach.
• A drive to develop communication skills in order to manage stakeholder relationships of all levels.
• Desire to join a diverse, multi-national team of AI & Cloud Engineering enthusiasts.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Managing data entered in systems such as project delivery timelines, resource assignments, and budgets
• Monitoring timesheet submission compliance and ensuring accuracy of time logged by consultants.
• Monitoring consulting employee’s workload, utilisation, and overtime.
• Assisting in capacity planning by monitoring forecasts and proactively identifying gaps in capacity.
• Assisting the process of creating resource requests and assigning people to projects based on their skills, experience, availability, and career goals..
• Assisting Delivery Managers in planning project kick offs, generating invoices, and project close-outs.
• Collaborating with Operations, Delivery Managers, Sales Leadership, and Finance to continually improve, document, and train employees on standard operating procedures throughout the lifecycle of an opportunity from qualification through to delivery.
• Preparing reporting of key metrics within delivery for executive and board-level meetings.
• Setup and coordinating meetings with key internal stakeholders across Delivery, Sales and Finance