Delivery Operations Team Lead (Intelligence) at ACTIVEFENCE INC

Ramat Gan, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Team Building, Automation, AI Tools, Budget Management, Process Optimization, Cross-Functional Coordination, KPI Tracking, Documentation, Knowledge Management, Conflict Resolution, Tech Savvy, Leadership, Client Management, Data Organization, Strategic Planning

Industry

Software Development

Description

The Delivery department combines intelligence, data, and technology experts to provide tailored solutions to major tech clients across a wide range of abuse areas and online harms. As the Delivery Operations Team Lead, your mandate is not only to improve efficiency and operational agility but also to build, mentor, and scale a team of individual contributors into a cohesive, elite unit. This role requires a sharp, action-oriented leader focused on driving operational excellence across the Delivery team. Roles and Responsibilities Translate Delivery’s strategic goals into clear, scalable execution plans, with margin optimization as a core KPI. Lead cross-Delivery operational coordination and methodology, partnering with vertical leads to translate client and project needs into scalable, automated workflows that drive standardization, efficiency, and effectiveness. Build, mentor, and scale a high-performing Operations team, ensuring Ops Managers act as clear POCs for their verticals. Drive the adoption of new automation and AI-based operational tooling across Delivery to improve scale and efficiency. Track operational performance and impact through KPIs, dashboards, and structured reporting. Own Delivery operational governance, including org charts, onboarding flows, and cross-Delivery operational processes. Own Delivery knowledge management, ensuring operational and client data is organized, accessible, and reusable. Plan and manage the Delivery budget, including forecasting, expense tracking, margin analysis, and vendor optimization. Act as the VP Operations’ right hand, supporting Delivery-related planning, presentations, and ad-hoc strategic initiatives. Requirements 3-5 years of experience in building and optimizing business processes using technological solutions, with a focus on automation. 2 years of experience leading Operations or Project Management teams. Experience working with budgets and cost-aware operations. Intelligence background from intelligence units (Webint, OSINT, etc) - big advantage Highly autonomous and independent, a leader who is capable of managing multiple priorities, resolving conflicts, and clearing obstacles without needing close supervision. Trust-builder who earns respect quickly, rallies people, and operates with high energy and a strong bias for execution. Able to challenge existing processes and propose better operational solutions. Strong orientation toward documentation and knowledge management. Tech-oriented, with the ability to quickly learn new technologies and practice areas. AI enthusiast and a savvy user of LLMs & Gen AI apps. Excellent spoken and written English. About ActiveFence ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day. As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.

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Responsibilities

The Delivery Operations Team Lead is responsible for translating strategic goals into execution plans and leading operational coordination across the Delivery team. This includes building and mentoring a high-performing team while driving the adoption of automation and tracking operational performance.