ABOUT SOFTWIRE

Softwire is one of the UK’s leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors.
Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working – We were recently voted number 1 company to work for in the UK at the Best Company awards, and we have a loyal and growing client base who trust us with their hardest problems and their mission critical projects.

We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work:

• That if a job is worth doing, it’s worth doing properly.
• That work should be fulfilling but can also be fun.
• That kindness matters and should be extended to employees and clients alike.
• That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules.

When you work with Softwire, you’re not only becoming part of a team with in-depth technical skills and delivery expertise – you’ll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems.

IN BRIEF

We’re looking for people who have a track record of successfully delivering bespoke software development projects in an agency setting; people who can own all aspects of that delivery: commercial, team, project vision, project delivery, and client management.
We are looking for team-players who are experienced people managers, and who have strong client empathy and client management skills. We also value exposure to pre-sales, and provide opportunities to make use of, or grow, pre-sales and account experience.
In return, we can offer interesting projects with brilliant clients, high levels of autonomy and ownership, and strong – and stretching – management support. You’ll have the opportunity to try new things – whether they be skills you’re developing, or new initiatives that improve our processes or company culture. And you’ll receive a competitive package and profit share whilst you do so.

YOUR SKILLS & EXPERIENCE

You bring extensive experience of successfully delivering large software development projects and a broad skillset that lets you understand and spot risks, and address issues in whatever areas a project demands.
You have prior agency experience and are familiar with reconciling commercial and quality drivers in a client-focused environment. You have excellent client management and relationship building skills. You are used to getting things done to external timetables and can balance competing demands to progress both the strategic and the tactical.
You appreciate working autonomously within a supportive environment. We value the balance between life and work and want to provide the right conditions to enable you to be the best you can be. You are collaborative and want to create something enduring while having fun doing so.
You are familiar with how software is created. You don’t need to be able to write it yourself, but you can have informed conversations with technical team members, and understand the technical context and repercussions of project or scope decisions. Ideally, you can also help explain these concepts to less-technical clients in a way that keeps them empowered.

EXPERIENCE AND QUALIFICATIONS

• A demonstrable track record of successfully delivering challenging projects / programmes.
• Experience working in a delivery leadership role within an agency or consultancy environment.
• Experience managing teams, with accountability for the work of 10+ onshore staff
• Strong knowledge of modern software engineering practice (SDLC) and an awareness of technical approaches and trends.
• An interest in technology and how things are created

COMMUNICATION AND CONSULTANCY SKILLS

You can:

• Lead meetings with senior (e.g. C-level) external stakeholders.
• Understand and give context to complex situations, drawing out the key points and driving shared clarity
• Identify and trouble-shoot issues that may range from relationships to process, and lead the team in solving them
• Communicate and present, creating strong narratives to inform and empower the audience in support of decision making
• Develop strong working relationships with both client stakeholders and Softwire staff.

DELIVERY SKILLS

You can:

• Drive the kick-off of a project, helping clients clarify their requirements, uncovering their underlying needs, desires, and constraints, and leading them to appropriate solutions
• Design an appropriate programme of work to meet those needs within the constraints of timeline, team and budget
• Directly manage Delivery and Technical Leads, ensuring effective workflows, reporting and governance arrangements are in place to support successful delivery of the project
• Demonstrate an ability to turn analytical insights and data points into action, leading interventions when projects require them.

You are aware of:

• Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development, deployment)
• Agile methodology and process
• Commercial models and consideration (T&M, FP, etc) as applicable to agencies

THE ROLE

We are looking for experienced Delivery Principals to lead a portfolio of projects and engagements. Delivery Principals are accountable for the commercial, delivery and team performance of our projects and programmes of work. Delivery Principals report to (and work closely with) Delivery Directors, who are responsible for portfolio performance and account management of the clients.
Principals are part of Softwire’s Senior Management Team and work together to support the Exec board in shaping the company’s operation and its relationship with employees and clients.

Softwire operates transparent pay scales and a profit share scheme based on role and overall company performance.

• Base salary is based on experience in role and ranges from £90,700 to £99,100
• You can expect to receive an average of between £15,000 and £28,500 in profit share depending on your experience and company performance.
• Pension: Additional 5% of salar