Delivery Supervisor at Friesen Group Inc

Redding, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

32.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics Management, Team Leadership, Customer Service, Performance Management, Route Coordination, Inventory Management, Regulatory Compliance, Staff Training, Microsoft Office, Problem Resolution, Time Management, Organizational Skills, Communication Skills, Multitasking

Industry

Professional Training and Coaching

Description

Description Lifemed (A Friesen Group Company) Northern California's Premier long-term care pharmacy. Leading the way with compassion, reliability, and trust. We deliver pharmacy solutions to long-term care facilities throughout the North State. Currently seeking a Full-Time Delivery/Logistics Supervisor to help support our closed door pharmacy team with professionalism & a passion for customer service. Ideal candidate would be result oriented, strategically innovative, able to effectively manage multiple priorities, and have values that align with the company. Our Core Values at Lifemed are: HUMAN VALUE, TAKE OWNERSHIP, MAKE THE DIFFERENCE, SET THE PACE AND EMBRACE CHANGE. BenefitsMedical/Dental/VisionFlexible Spending Account401K with generous company matchPaid Time Off BenefitsPersonal Holiday BenefitWellness BenefitsCompany Sponsored EventsRecognition/Rewards ProgramEmployee Referral Incentive ProgramTuition/Education Reimbursement Operational Responsibilities Stage deliveries for each route that goes out throughout the day. Scan and tote medication in correct bins based off facility and route. Overlook each delivery route and ensure they are being coordinated in the most efficient manner. Track all Zyno Infusion pumps that come in and out of the pharmacy. Perform routine maintenance on Zyno pumps. Ship Zyno pumps off to distributor for preventative maintenance. Ensure that proper tubing is distributed with each Infusion delivery to a Skilled Nursing Facility. Manage driver schedules and timecards. Work alongside assistant manager and ensure all facility needs are being met. Accompany drivers in route to identify and remedy potential obstacles. Educate drivers on processes, policies, and changes. Assist in delivery of STAT orders. Fill in for drivers in emergency situations. Regulatory/Compliance Remain and actively pursue current and changing requirements in Long Term Care pharmacy regulations and practice, while ensuring compliance with company policies and procedures. Collaborate with Pharmacy Operations Manager & Account Sales Representative to update processes to ensure positive facility relations. Ensuring best practice protocols are being used when delivering medications. Leadership Manage the daily operations of the Long Term Care Delivery Team. Train and coach all new delivery drivers on expectations and responsibilities. Conduct performance evaluations with all direct reports Manage and approve employee timecards Customer Service Provide problem resolution to customers with an attitude of service, and helpfulness. Consult with Operations Manager & Pharmacy Manager on all external customer service issues and resolutions. Ensure that all team members provide exceptional customer service to every facility they service. Requirements Experience Excellent verbal and written communication skills. Proficiency in computer literacy including Microsoft Office applications. Exceptional multitasking and organizational skills Management/Supervisory Experience Preferred Logistics and delivery driving experience Preferred Experience with routing and tracking systems Preferred Knowledge of UPS, USPS and Courier Services Preferred Education High School Diploma or Equivalent

Responsibilities

The Delivery Supervisor manages daily operations for the long-term care delivery team, including route coordination, driver scheduling, and performance evaluations. They also ensure regulatory compliance and provide exceptional customer service to facility partners.