Delivery Support Officer (EYS and Families) at ManchesterCityCouncil
Manchester M2 3JL, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 25

Salary

31067.0

Posted On

09 Jun, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Veterans

Industry

Hospital/Health Care

Description

WE ARE LOOKING FOR CANDIDATES WHO:

Are passionate and committed to making a positive difference to the lives of children and families in Manchester.
Have experience of, or an interest in working with families seeking sanctuary.
Have a creative and flexible approach and experience of developing and delivering sessions for early years and families.
Have an attention to detail and a passion for creating welcoming and exciting learning environments.
Have an interest in art galleries and an awareness of how art impacts on people’s lives.
Have excellent communication and listening skills with the ability to build and maintain positive relationships with families, colleagues and partners.
Are flexible, adaptable and demonstrate problem-solving skills within difficult situations. Whilst demonstrating a non-judgemental, empathetic and sensitive approach.
Are IT literate and have the ability to learn various council systems (e.g. SAP, Artifax, Microsoft Teams).
Demonstrate an understanding of Equality Diversity and Inclusion good practice, mental health and awareness of barriers to cultural venues.

ABOUT US

We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester
Responsibilities

ABOUT THE ROLE

Working Hours: 21 Hours Per Week (Monday (Platt Hall), Wednesday and Thursday (Manchester Art Gallery))
Contract Type: Part-Time, Permanent
Closing Date: 15 June 2025
Closing time: 11.59pm
Interview Method: Face to Face
This role is subject to -
2 References - where possible we require 3 years’ history.
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
We are seeking someone passionate about creating welcoming creative spaces and activities for early years children and their families. This public facing role based at Manchester Art Gallery and Platt Hall will involve delivering encounters for babies, toddlers and families, that encourage connection between parents and children and boost wellbeing. You will be responsible for sourcing, ordering, preparing and maintaining resources for the programme to ensure an excellent offer for family visitors. A proportion of your time will also include managing administrative tasks for the small team and on occasion you will be required to organise and manage the use of additional support from freelancers and volunteers.
This role will provide an exciting opportunity to be part of the Manchester Art Gallery and Platt Hall Learning Team, working together with the Senior Learning Manager: Early Years and Families and various partners to develop and implement a wide range of activities, projects and programmes for our youngest residents.
The objective of the Early Years and Families programme at Manchester Art Gallery and Platt Hall is to support children and their families to thrive by building cultural capital and confidence through accessible programmes. We aim to achieve this by bringing together multi-agency expertise and skills so we can effectively co-ordinate support and develop new creative services.
We will be holding two information sessions about this role and another new role - Volunteer Support Officer at Manchester Art Gallery.
On-line session - Wednesday 11th June 1-2pm
In person at Manchester Art Gallery - Sunday 15th June 2-3pm
Please contact the hiring manager, Katy McCall, at katy.mccall@manchester.gov.uk to book a place on either session.

ABOUT THE ROLE:

Responsibilities of the role include but are not limited to:

  • Delivery of toddler play sessions at Platt Hall.
  • Delivery of sessions for babies and families at Manchester Art Gallery.
  • Supporting the delivery of Creative Families holiday programme.
  • Maintaining and monitoring the children’s gallery and resources.
  • Administrative support for the small team.

We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

  • Members of the Armed Forces members or veterans
  • Current or former care leavers
  • Have a disability or long-term conditio

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

  • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
  • References: We’ll require references from your current and previous employer(s).
  • Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
  • Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
  • Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
  • Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
  • Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
  • Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence
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