ABOUT THE ROLE

Are you a strategic thinker with a passion for data-led decision making and operational excellence? Calor is looking for a Demand Manager to lead and enhance our demand planning capability across short, medium, and long-term horizons.
This is a pivotal role, sitting at the heart of our Sales and Operational Planning (S&OP) process. You’ll play a key role in forecasting volume, margin, and creation performance, ensuring we’re always one step ahead in meeting customer needs and delivering business value.
With hybrid working from our Warwick HQ, you’ll collaborate across commercial, finance, and operational teams – from board-level leaders to frontline sales and logistics colleagues. You’ll also lead one direct report (Demand Planning Analyst) and influence a wide network across the organisation.

WHAT YOU’LL BE DOING

• Lead and execute short, mid, and long-term forecasting for volume, creation, and margin performance.
• Drive a customer-by-customer, ‘bottom-up’ forecasting process using internal insights and external market data (including weather and industry trends).
• Own and enhance demand planning processes to support profitability, commercial strategy, and operational efficiency.
• Partner closely with operations, fulfilment, and commercial transformation teams to improve forecasting accuracy (targeting 98%) and service levels.
• Guide the prioritisation of customer deliveries based on value, logistics constraints, and profitability.
• Lead initiatives around customer master data accuracy and customer creation processes, working closely with sales, engineering, and finance.
• Embed forecasting tools and insights within SalesForce CRM and other business systems.
• Contribute to S&OP strategy and engage directly with board members on planning and performance reviews.