About the job

⚡ FUEL THE FUTURE: Demand Planner📍 Location: Tea Building, Shoreditch, London (5 days/week in-office)💼 Role Type: Permanent / Full-Time🚀 Start Date: ASAP📈 Reports to: Demand Planning Manager🤝 Works With: Sales, Brand & Marketing, Finance, Procurement & Production Planning🇬🇧 Employment Eligibility: Must have full right to work in the UK

🍵 About PerfectTedPerfectTed is on a mission to spread positive energy and help people feel their best: energised, focused and ready to take on the day, without compromise.

We're Europe's leading matcha brand and one of the UK's fastest-growing FMCG businesses, scaling rapidly across DTC, retail, out-of-home and international.

Growth like this only works if we have the right stock in the right place at the right time. We're looking for a planner who can turn commercial ambition into a forecast the wholebusiness can order, make and sell against.

⚡ At PerfectTed, we believe in PRICE✨ Progress – We embrace growth, learning, and continuous improvement🔥 Resilience – Challenges don't stop us; they push us to be better⚡ Intensity – We move fast and execute with passion and purpose🏆 Consistency – Greatness comes from showing up every day💡 Entrepreneurialism – We take ownership, think outside the box, and find solutions

📌 Role OverviewAs our Demand Planner, you'll lead the rolling 12-month demand reviews with our commercial teams and turn their plans into an accurate forecast.

You'll work closely with Sales, Brand & Marketing, Finance, Procurement and Production Planning, and support the wider S&OP objectives.

It isn't just about owning the forecast. A big part of the role is helping commercial colleagues plan effectively, so the forecast gets better every cycle.

🤝 Key Responsibilities

• Leading S&OP Weeks 1–2 Reviews with CommercialLead the weeks 1–2 review with Sales, Brand & Marketing, bringing the latest sales, stock and forecast position to every session
• Capture all commercial inputs (listings, promotions, activations and launches) in the forecast, each with a clear owner and deadline
• Coach commercial colleagues on effective planning: what good input looks like, how far in advance it's needed, and how late changes affect stock and service levels
• Use forecast accuracy and bias to show where inputs have landed or missed, building planning capability across the team over time

• ForecastingMaintain the rolling 12-month demand forecast across all SKUs and channels: DTC, UK retail and international
• Support scenario planning on launches, price changes and promotions
• Maintain and refine forecast accuracy KPIs, and flag where and why accuracy is slipping

• Supply & OperationsShare stock and demand updates with Ops, including Procurement and Production Planning, to feed supply planning and the regular MRP run
• Actively manage stock risks across the portfolio
• Flag demand changes to the Supply Planning team so the right decisions are made early

• Data & ReportingAnalyse historical sales data across all channels to spot trends and anomalies
• Keep forecast data clean, well organised and centrally stored
• Run and maintain dashboards and reports on forecast accuracy, weeks cover and stock risk for Sales, Ops and the Founders

• S&OP & Continuous ImprovementPrepare the demand view for each S&OP cycle and make sure commercial review decisions are reflected in the final plan
• Partner with Finance to align the volume forecast with the P&L, budgets and S&OP
• Help embed our demand planning and S&OP routines across the business
• Suggest and build improvements to tools, templates and automations (e.g. Excel, Power Query) that save time or improve accuracy

• 🎯 What Success Looks Like30 days: You know the forecast model, data sources and S&OP calendar, have sat in on the commercial reviews and have met each stakeholder
• 60 days: You're leading the weeks 1–2 review, with inputs captured and actions followed up. The first forecast accuracy report has gone to Sales, Ops and the Founders
• 90 days: You run the full cycle independently, commercial colleagues bring inputs earlier and in the right format, and you've proposed at least one improvement to our tools or process

✅ Requirements

• Must-HavesExperience in demand planning, supply chain or commercial analysis, ideally in food and drink or FMCG
• Advanced Microsoft Excel: pivots, lookups and Power Query, with the ability to build and maintain a forecast model
• Confidence leading a meeting with commercial colleagues, questioning their inputs and explaining the impact of late changes
• Patience and credibility when coaching colleagues who aren't planners on with Sales, Marketing, Finance and Ops
• Full right to work in the UK
• AI-first mentality – you actively use AI to improve how you work, from forecasting and analysis to reporting and automation

• Nice-to-HavesExposure to S&OP or integrated business planning
• Experience forecasting for UK retail and DTC channels
• Familiarity with an ERP or inventory system such as Unleashed, and with Shopify data
• Experience building dashboards or automating recurring reports

• The Ideal Candidate IsOrganised and numerate, as comfortable challenging a forecast as building one
• The natural bridge between Commercial and Ops
• Calm and credible under pressure when plans change late
• A patient coach who makes planning easy for non-planners
• Proactive about spotting risks and fixing processes rather than waiting to be asked
• Comfortable operating at pace in an ambitious, founder-led environment
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