COMPANY OVERVIEW

Eternal Smiles Dental Centre is dedicated to enhancing smiles through a comprehensive range of cosmetic, braces, and implant treatments. Located in the heart of Solihull, we have proudly served our community for the past four years.

SUMMARY

We are seeking a skilled Dental Administrator / Telephone Receptionist to join our team at Eternal Smiles Dental Centre in Solihull. This pivotal role will contribute to our mission of providing exceptional dental care and patient service by managing front desk operations and ensuring a welcoming environment for our patients.

• Greet patients warmly and manage front desk operations efficiently.
• Schedule appointments and manage patient records with accuracy.
• Handle insurance verification and assist with medical billing processes.
• Maintain a clean and organized reception area.
• Provide outstanding customer service to enhance patient experience.
• Collaborate with dental staff to ensure smooth clinic operations.
• Answer phone calls professionally and respond to inquiries promptly.
• Assist with administrative tasks as needed.
• Qualifications
• Excellent patient service skills with a focus on customer satisfaction.
• Proficient in computer skills, including Microsoft Office applications.
• Ability to communicate effectively and maintain professionalism at all times.