DENTAL ADMINISTRATOR – THE PARKS DENTAL PRACTICE, HULL

We are looking for a friendly and organised Dental Administrator to join our team at The Parks Central Clinics in Hull. This is a great opportunity to become part of a premium, 5-surgery private clinic with an excellent reputation for providing the highest quality dental care.

ABOUT US:

The Parks is a purpose-built, modern dental practice equipped with the latest technology including iTero and Trios scanners and intraoral cameras. Our smart, well-presented surgeries and reception areas provide a professional yet welcoming environment.
We pride ourselves on patient care, reflected in our 4.9-star Google rating. Our experienced and supportive team includes experienced clinicians, qualified nurses, treatment coordinator, and reception staff — all focused on creating a smooth and positive experience for our patients.

THE ROLE:

• Fridays 8:30am – 4:30pm (7.5 hours, with an unpaid 30 minute lunch break)
• With the opportunity of one additional day per week on a regular basis (this day may vary).

KEY RESPONSIBILITIES:

• Answering the phone in a polite and timely manner
• Booking and amending appointments in-person and over the phone
• Welcoming patients on arrival and informing clinicians promptly
• Handling patient enquiries in person, by phone, or via email
• Sending patient communications via their preferred method
• Taking payments and completing end-of-day cashing up
• Ordering supplies as required for your role
• General administrative duties including scanning and photocopying
• Maintaining accurate and secure patient records
• Being the first point of contact for complaints and directing them appropriately
• Supporting the Clinic with any ad hoc administrative requirements