JOIN THE MONARCH DENTISTRY TEAM!

We are seeking enthusiastic and dedicated team members to join our North York location. If you’re a motivated multi-tasker who thrives in a collaborative environment and is committed to delivering outstanding patient care, we want to hear from you!

REQUIREMENTS AND QUALIFICATIONS:

• Previous experience as a dental office administrator/receptionist
• Proficiency in optimizing patient appointment schedules
• Knowledge and understanding of maintaining patient privacy and confidentiality
• Flexibility to work evenings and weekends as required
• Previous dental assisting experience is an asset
• Strong organizational and multi-tasking skills
• Reliable, punctual, and able to adapt to a fast-paced environment
• Excellent interpersonal skills with a strong ability to engage with a variety of patients
• Experience with dental practice management software such as Dentrix is considered an asset

• Serve as the first point of contact for patients, providing exceptional customer service in person, over the phone, and via email
• Coordinate and manage patient appointments, efficiently filling schedule vacancies
• Handle patient inquiries, referrals, and liaise with other offices clearly and concisely
• Process patient and insurance billings while maintaining accurate account records
• Follow up on outstanding accounts receivable from insurance providers and patients
• Maintain patient files, charts, and reports in the Electronic Records system