• Assist the Dentist during dental treatments and procedures
• Anticipate the requirement of the dentist
• Ensure the comfort of patient through the treatment
• Disinfect and sterilize instruments and equipments
• Perform general housekeeping to ensure cleanliness of treatment rooms
• Maintain appropriate levels of supplies in treatment room
• Prepare materials, dental instruments, and equipments as required
• Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk
• Responsible for the reception of all visitors, patients and callers to the

Clinic and create a professional and welcoming image for the clinic

• Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media
• Responsible for updating patients’ information and sending reminders for dental treatment
• Responsible for collecting patients’ feedback forms and handling patient feedback
• Prepare, manage and monitor cases being sent to and received from the lab(s)
• Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels
• Manage the social media account(s) of the clinic to create awareness of the clinic
• Ensure the Front Desk at the Clinic provides optimal level of service
• Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic
• Any other tasks assigned by the Clinic IC(s) / Management.

Please refer the Job description for details