Dental Biller - Front Desk & Admin Support at Winning Assistants

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

6.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dental Billing, Insurance Management, Accounts Receivable, Dentrix, Insurance Appeals, Eligibility Verification, Payment Collection, Scheduling Support, Patient Communication, Virtual Receptionist, Weave, Administrative Support, Coding Regulations, Vyne, Organization

Industry

Staffing and Recruiting

Description

Job Title: Dental Biller + Front Desk & Administrative Support Position Type: Part-Time (Potential to Transition to Full-Time Based on Performance) Work Setup: Remote Preferred Candidate Location: Philippines Salary: $5–$6 per hour (depending on experience) Job Code: [LD-AHSD] Work Schedule: Monday: 9:00 AM – 5:00 PM (2-hour lunch break) Tuesday: Off Wednesday & Thursday: 2:30 PM – 7:30 PM (No lunch break) Friday: 9:00 AM – 3:00 PM (1-hour lunch break) Two (2) Saturdays per month: 9:00 AM – 3:00 PM (1-hour lunch break) About the Role We are seeking a highly experienced Dental Biller with strong administrative and front desk skills to support a growing dental practice. This is NOT a traditional sales role (not an appointment setter or account manager). This role requires someone confident, organized, and results-driven — someone who takes ownership of their work and ensures tasks are completed accurately and efficiently. The ideal candidate has strong, hands-on dental industry experience, is comfortable discussing payments with patients, and has direct experience using Dentrix. Scope of Work / Responsibilities Top 3 Priority Areas: Dental Billing & Insurance Management (Primary Focus) Dental billing Insurance submission processing Insurance appeals Coding regulations Eligibility verification Experience using Vyne for insurance submissions Deep understanding of dental insurance workflows Accounts Receivable Management Copay collection Overdue payment follow-up Confidently discussing balances and payments with patients Ensuring timely collections and clean AR reporting Scheduling & Reactivation Support Overflow scheduling support Reactivation and outreach calls to old leads Appointment coordination Patient communication and follow-ups Additional Responsibilities Virtual receptionist duties Answering and managing calls via Weave (Internet phone system) Front desk and front office administrative support Flexible mix of administrative and patient-facing tasks Comfortable working inside Dentrix practice management system Maintaining high standards of organization and workflow management Deal Breakers (Non-Negotiable) Must have strong dental industry experience Must have hands-on experience using Dentrix (not just familiarity) Experience handling: Dental insurance, Appeals, Eligibility verification, & Insurance submissions Confident in collecting payments and discussing money with patients Strong communication skills for: Scheduling, Answering phones, & Reactivation calls Organized, detail-oriented, and results-driven Professional, approachable, and comfortable in a patient-facing role Experience Requirements Healthcare background preferred (Dental industry experience strongly preferred) Strong knowledge of dental billing and coding Experience handling insurance appeals Accounts receivable and payment collection experience Previous virtual assistant experience (preferred but not mandatory) No medical license required No medical degree required Basic requirements Must be proficient in speaking and writing English very clearly Must have relevant work experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be available for video meetings with your camera on (when needed) Technical requirements Device: Reliable laptop or desktop computer. Internet: High-speed connection (minimum 10 Mbps). Audio: Noise-canceling headset. Video: Webcam for virtual meetings. Workspace: Quiet, professional environment. Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

Responsibilities

The primary focus of this role is comprehensive dental billing and insurance management, including submission processing, appeals, and eligibility verification. Secondary responsibilities involve accounts receivable management, payment collection, and overflow scheduling/reactivation support.