OVERVIEW

We are seeking a highly organized and professional Front Desk Coordinator to join our team. This pivotal role is responsible for managing the front desk operations, ensuring a welcoming environment for patients and visitors. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a solid understanding of medical billing and patient service protocols.

QUALIFICATIONS

• Previous experience in a medical office or healthcare setting preferred.
• Proficiency in medical billing practices and familiarity with coding systems (ICD-10).
• Strong clerical skills with attention to detail and accuracy in data management.
• Excellent communication skills, both verbal and written.
• Ability to operate phone systems efficiently and manage multiple tasks simultaneously.
• Knowledge of patient service protocols and commitment to providing high-quality care.
• Understanding of HIPAA regulations to maintain patient confidentiality.
• Experience with electronic health record systems (Epic) is a plus.
  Join our team as a Front Desk Coordinator where you can make a difference in the lives of our patients while enjoying a dynamic work environment!
  Job Type: Full-time
  Pay: $24.10 - $29.02 per hour
  Expected hours: 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dependent health insurance coverage
• Health insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

• Greet patients and visitors with a friendly demeanor, providing exceptional customer service.
• Manage phone systems to handle incoming calls, schedule appointments, and respond to inquiries.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Process medical billing, including coding using ICD-10 standards and handling Medicare claims.
• Assist with clerical tasks such as filing, data entry, and managing correspondence.
• Collaborate with healthcare providers to facilitate patient care and ensure smooth operations.
• Utilize electronic health record systems such as Epic for patient management and documentation.
• Address patient concerns promptly and effectively, ensuring a positive experience.