OVERVIEW

We are seeking a highly organized and motivated Dental Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will be a proactive individual with strong clerical skills, proficient in office management, and capable of handling multiple tasks efficiently.

EXPERIENCE

• Previous dental experience in a front desk or receptionist role is a must.
• Familiarity with multi-line phone systems and office equipment is essential.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace is preferred.
• Proficiency in Eaglesoft is preferred.
• Strong organizational skills with the ability to manage time effectively.
• Experience in customer support or service-oriented roles is highly valued.
• Clerical experience including data entry, filing, and administrative tasks is beneficial.
• Knowledge of dental of proper dental coding.
• Personal assistant experience can be advantageous for managing various administrative responsibilities. If you possess the skills outlined above and are eager to contribute to a dynamic team environment, we encourage you to apply for the Front Desk Coordinator position.
  Job Type: Full-time
  Pay: $21.00 - $26.00 per hour
  Expected hours: 32 – 35 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In perso

• Greet and assist patients in a friendly and professional manner, ensuring a positive first impression.
• Manage multi-line phone systems, directing calls appropriately and responding to inquiries with excellent phone etiquette.
• Perform data entry tasks accurately, maintaining up-to-date records and files.
• Verify insurance and review treatment plans with patients.
• Handle all scheduling needs for patient care.
• Provide administrative support including typing, proofreading documents, and managing correspondence.
• Maintain an organized filing system for easy retrieval of information.
• Support customer service efforts by addressing patient concerns and providing solutions promptly.
• Assist in office management tasks to ensure the front desk operates smoothly.
• Collaborate with team members to enhance workflow and improve overall efficiency.