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Dental Insurance Treatment Plan Coordinator at Appalachian Mountain Health

Asheville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Verification, Treatment Plan Coordination, Communication, Prior Authorizations, Billing, Coding, Healthcare Software, Interpersonal Skills, Clinical Knowledge, Documentation, Patient Communication, Insurance Coverage, Payment Options, Follow-Up, Relationship Development

Industry

Hospitals and Health Care

Description

Description Job Duties for Insurance/Treatment Plan Coordinator – Dental Insurance Verification: Verify private insurance and Medicaid for all locations Call insurance companies for information or faxes when website access is unavailable. Call patient to explain (prior to visit) insurance and payment due for all locations. Complete insurance verification forms for new patients. Add/update insurance info in Dentrix. Treatment Plan Coordination: Present and explain treatment and payment options (insurance/slide) for patients at all locations* Ensure patients sign acknowledgment of treatment and payment. Communication & Coordination: Communicate with the front desk for any insurance/payment issues or balances due throughout the day. Call patients to explain insurance coverage and balances due. Prior Authorizations & Pre-Approvals: Submit and follow up on prior authorizations (PA’s) for Medicaid and private insurance across all locations. Requirements EDUCATION/EXPERIENCE Billing or Coding certification preferred Experience with Medical and Dental preferred Two years of experience in billing operations of a health facility Ability to observe and document work-flows Clinical knowledge sufficient to converse with Physicians, Nurse Practitioners, and Physician Assistants Excellent communication and interpersonal skills with the ability to follow-up and develop positive relationships Strong healthcare software experience Ability to read and comprehend general instructions, correspondence, and memos

Responsibilities

The Dental Insurance Treatment Plan Coordinator is responsible for verifying insurance, coordinating treatment plans, and communicating with patients regarding their insurance coverage and payment options. They will also handle prior authorizations and maintain communication with the front desk regarding any insurance or payment issues.