JOB SUMMARY:

The Beloit Dental Manager reports to the Dental Director and is responsible for the day-to-day operations and supervision of the Dental Assistants, overseeing patient flow and providing leadership to the dental assistant team and DA Levels. The DA’s can consist of as many as 12 or more FTE staff although this count does vary. Provides training and supervision to Dental Assistants in collaboration with the Dental Director and Level III DA. Assists providers, dental assistants, and other clinical support staff in following established standards and practices. Communicates with front desk and clinical staff to ensure efficient patient care. Acts as a DA, providing direct patient care on a fill-in basis- sometimes at short-notice.

SKILLS/ABILITIES

• Ability and determination to efficiently carry out Community Health System, Inc. mission statement.
• Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
• Ability to work under pressure and high stress, maintain personal composure, evaluate situations, and act/react appropriately and use tact in dealing with visitors, patients, and difficult situations.
• Ability to work independently and as a team member.
• Excellent time management skills and ability to problem solve and prioritize.
• Ability to work in a fast-paced environment.
• Skill proficiency in data entry.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Ability to identify and maintain confidential/HIPPA information.

EDUCATION

• Bi-annual BLS Provider Level Completion required.
• Completion of dental assistant program and/or certification.

RELATED WORK EXPERIENCE

• 1-2 years administrative supervisory experience in dental, public, or community health preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to perform tasks involving physical activity, which may include lifting of supplies, equipment; extensive bending, standing, walking or sitting may be required.
• The employee must occasionally lift/ and or move up to 10 pounds

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to significant work pace/pressure. The noise level in the work environment is usually moderate