JOB OVERVIEW

We are seeking a friendly and professional Dental Nurse/Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy dental practice. This role requires strong organisational skills and the ability to multitask effectively in a fast-paced environment.

SKILLS

• Strong administrative skills with attention to detail
• Proficient in office software applications (e.g., Microsoft Office)
• Excellent communication skills, both verbal and written
• Ability to handle sensitive information with confidentiality
• Strong organisational skills with the ability to prioritise tasks effectively
• Previous experience in a dental or medical office setting is advantageous but not essential
  We look forward to welcoming a dedicated Dental Receptionist who is eager to contribute positively to our team and enhance the patient experience.
  Job Type: Part-time
  Pay: £12.00-£14.00 per hour
  Expected hours: 14 per week
  Work Location: In person
  Reference ID: BW2

• Greet patients warmly and ensure a welcoming atmosphere
• Manage appointment scheduling, confirmations, and cancellations
• Handle patient inquiries both in person and over the phone
• Maintain accurate patient records and update information as necessary
• Process patient payments and manage billing inquiries
• Assist with insurance verification and claims processing
• Ensure the reception area is organised and presentable at all times
• Collaborate with dental staff to ensure smooth operation of the practice