OVERVIEW

We are seeking a dedicated and organized Office Administrator to join our team. The ideal candidate will have a strong background in managing office operations, preferably within a dental or medical setting. This role is essential for ensuring the smooth functioning of our office, providing support to staff, and enhancing patient care through effective administration.

REQUIREMENTS

• Prior experience in dental or medical office administration preferred
• Strong knowledge of dental terminology and insurance plans is a plus
• Excellent communication and customer service skills
• Proficiency with dental software Open Dental
• Organized, detail-oriented, and able to multitask
• High school diploma or equivalent required (additional certifications are a bonus

What We Offer

• Competitive pay based on experience
• Health and dental benefits following 3 month probationary period
• Supportive and friendly team environment

• Greet patients and manage check-in/check-out procedures
• Schedule and confirm patient appointments
• Handle phone calls and respond to inquiries with a professional demeanor
• Verify insurance eligibility and process claims
• Collect and process payments
• Maintain accurate patient records using Open Dental
• Coordinate with clinical staff to ensure a smooth workflow
• Maintain a clean and organized front office area