Overview: Need mature administrator with 5 years experience in customer service who can commit to stay forat least 10 years.Should be fluent in English and Punjabi.
We are seeking a dedicated and organized Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, particularly within a medical or dental setting. This position requires strong administrative skills, Resolving Client’s complaints and conflicts, attention to detail, and the ability to manage multiple tasks efficiently. The Office Administrator will be responsible for supporting both staff and patients while maintaining a professional and welcoming environment. Should be fluent in English and Punjabi languages as most clients speak Punjabi .

EXPERIENCE

• Previous experience in a dental office or hospital setting is preferred.
• Familiarity with electronic medical records (EMR) systems is essential; experience with Dentrix is a plus.
• Knowledge of medical terminology and acute care practices is highly desirable.
• Proven ability to supervise staff effectively while fostering a positive work environment.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
  If you are passionate about contributing to a healthcare team and possess the necessary skills for this role, we encourage you to apply for the Office Administrator position.
  Job Type: Full-time
  Pay: $25.00-$30.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental care
• On-site parking

Ability to commute/relocate:

• Brampton, ON L6R 3J5: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 5 years (required)

Language:

• English and Punjabi (required)

Work Location: In perso

• Manage daily office operations, ensuring efficiency and effectiveness in all administrative tasks.
• Oversee patient scheduling, including appointments and follow-ups, utilizing electronic medical records systems.
• Maintain accurate patient records and ensure compliance with medical terminology and confidentiality standards.
• Assist in human resources functions, including onboarding new staff and managing employee records.
• Supervise office staff as needed, providing guidance and support to ensure optimal performance.
• Handle budgeting tasks related to office supplies and operational expenses, ensuring cost-effective practices.
• Collaborate with healthcare professionals to streamline processes within the medical or dental office setting.
• Respond to patient inquiries and concerns with professionalism and empathy, enhancing patient satisfaction.