Job Title: Dental Office Manager
Location: Long Island- Garden City, NY
Job Type: Full-Time, Salaried
Schedule: Weekdays & Weekends (flexible hours)

ABOUT US:

Our office is a dynamic and growing dental practice committed to providing excellent care to our patients. We are seeking a highly motivated and experienced Dental Office Manager to join our team. If you’re passionate about creating a positive, patient-centered environment and are looking for an opportunity to grow in a supportive, fast-paced setting, we’d love to meet you!

POSITION OVERVIEW:

The Dental Office Manager will oversee the day-to-day operations of our practice, manage our office team, and ensure a smooth workflow for both patients and staff. This is a salaried position with growth potential for the right candidate. A strong understanding of dental insurance, treatment plan presentation, and excellent leadership skills are essential for success in this role.

QUALIFICATIONS:

• Experience:
• Minimum of 3 years experience in a dental office management role.
• Extensive knowledge of dental insurance plans and billing processes.
• Proven ability to present treatment plans effectively to patients.
• Skills:
• Strong leadership, organizational, and time-management skills.
• Exceptional verbal and written communication skills.
• Experience with dental practice management software (e.g., Dentrix,
• Ability to handle multiple tasks in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• Education:
• High school diploma or equivalent (required).
• Dental assisting or office management certifications (preferred).
• Ongoing professional development in dental management (a plus).

• Team Leadership & Staff Management:
• Lead, supervise, and motivate the front office team, dental assistants, and hygienists.
• Hire, train, and evaluate office staff.
• Ensure efficient communication and cooperation across all departments.
• Practice Operations:
• Oversee daily office operations to ensure smooth patient flow.
• Handle scheduling, staffing, and patient records management.
• Ensure the office is compliant with all regulatory standards, including HIPAA.
• Patient Care & Service Excellence:
• Provide exceptional customer service and foster a welcoming, positive atmosphere.
• Resolve patient concerns and complaints promptly and professionally.
• Ensure patients are informed about procedures, treatments, and financial policies.
• Insurance & Billing Management:
• Verify patient insurance eligibility and coverage.
• Work with insurance companies to resolve billing issues and claim rejections.
• Present treatment plans to patients, ensuring they understand their options and associated costs.
• Oversee patient collections and ensure accurate billing.
• Financial Oversight:
• Manage practice finances, including payroll, budgeting, and expense tracking.
• Track and report on key performance indicators (KPIs) to drive improvements.
• Monitor revenue and expenses to ensure practice profitability.
• Growth & Development:
• Implement strategies to increase patient satisfaction and retention.
• Drive growth by promoting services, managing marketing efforts, and generating referrals.
• Identify opportunities for practice improvements and assist with the development of new initiatives.