ABOUT US

Pediatric Dentistry of Malone is a respected and fast-growing pediatric dental practice focused on creating a fun, welcoming environment for kids and families. We are currently seeking a highly motivated, organized, and experienced Dental Office Manager to lead our clinical and administrative teams with excellence.
This is a full-time, on-site leadership position offering competitive pay, performance bonuses, and a supportive team culture.

QUALIFICATIONS

• 4+ years of dental experience, including 2+ years in a leadership role
• Proficiency with Dentrix or similar practice management software
• Strong knowledge of pediatric dental procedures, insurance, and billing
• High school diploma or equivalent (required)
• College degree or advanced certifications (preferred)
• Excellent leadership, communication, and organizational skills
• Must be able to commute or relocate to Malone, NY

KEY RESPONSIBILITIES

• Manage all daily front and back office operations
• Lead and support staff using a servant leadership approach
• Oversee scheduling, billing, daily closeouts, and clinical flow
• Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns with professionalism and empathy
• Train staff on new systems, policies, and performance goals
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

READY TO LEAD WITH PURPOSE?

Apply now and bring your leadership to a team that’s transforming children’s dental care-one smile at a time