SmileCrafters Dental is expanding! We are looking for an Office Manager to join our progressive team!

ABOUT US:

Our team at SmileCrafters Dental provides top-tier dental care with a patient-centered approach. We pride ourselves on delivering exceptional patient care in a welcoming and professional environment. Our team of dedicated dental professionals is seeking a motivated and experienced Dental Office Manager to lead the front office operations, support staff development, and ensure our patients receive seamless, top-quality service from the moment they walk through our doors.

JOB DESCRIPTION

As the Dental Office Manager, you will oversee the daily administrative functions of our dental practice, working closely with clinical staff to maintain efficiency, financial performance, and patient satisfaction.

QUALIFICATIONS

• Minimum 3 years of experience in dental office administration or management (required)
• Strong understanding of dental terminology, insurance billing/coding
• Proficiency with Dentrix
• Excellent leadership, interpersonal, and problem-solving skills
• Detail-oriented with strong organizational and time management abilities
• Ability to thrive in a fast-paced, patient-focused environment

PREFERRED QUALIFICATIONS

• Dental Assistant certification or clinical background (a plus)
• Experience in multi-provider or multi-location practices

• Manage daily operations of the front office, including scheduling, billing, insurance verification, and patient check-in/check-out
• Lead, mentor, and supervise front desk and administrative staff
• Coordinate with dental providers to maintain appointment flow and optimize chair time
• Handle patient concerns, insurance claims, and account reconciliations professionally and efficiently
• Ensure compliance with HIPAA and practice protocols
• Assist in hiring, onboarding, and training new administrative team members
• Maintain inventory of office supplies and manage vendor relationships