Our dental practice, located in North York, is seeking an Dental Office Manager/ Treatment Plan Coordinator . The focus of our practice is to serve individuals in our community with integrity and respect through the provision of high quality, patient-centered care.
A dental office manager is responsible for overseeing the day-to-day operations of a dental practice. They play a key role in ensuring that everything runs smoothly, both in terms of patient care and administrative tasks. Here’s a typical job description for a dental office manager:

REQUIRED SKILLS & QUALIFICATIONS:

• Education: High school diploma required; associate or bachelor’s degree in healthcare administration or a related field is preferred.
• Experience: Previous experience in dental office management.
• Skills: Strong organizational, leadership, communication, and problem-solving skills.
• Technical Skills: Familiarity with dental software and office equipment. Tracker Software.
• Attention to Detail: Accuracy in patient records, billing, and scheduling.

QUALIFICATIONS

• Previous experience in a dental office . 5+ years
• Familiarity with medical terminology related to dentistry is highly beneficial.
• Proficiency in using electronic records systems; experience with TRACKER .
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent interpersonal skills for effective communication with patients and team members.
• Ability to work collaboratively within a team while also being self-motivated.
  Join our team and contribute to providing exceptional dental care while ensuring an efficient office environment!
  Job Types: Full-time, Part-time
  Pay: From $35.00 per hour
  Expected hours: 30 – 40 per week

Benefits:

• Company events
• Dental care
• Flexible schedule
• On-site parking

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Dental office: 5 years (preferred)

Work Location: In perso

• Office Administration:
• Manage patient scheduling and appointments to ensure efficient flow of patients.
• Oversee the office’s daily operations, including answering phones, managing email communications, and handling patient inquiries.
• Maintain office supplies and order inventory as needed.
• Staff Management:
• Hire, train, and supervise office staff (receptionists, dental assistants, hygienists, etc.).
• Assign tasks, set schedules, and ensure that all team members are fulfilling their responsibilities.
• Foster a positive and collaborative work environment.
• Patient Relations:
• Handle patient concerns and complaints professionally and resolve issues in a timely manner.
• Ensure a high level of patient satisfaction and maintain positive relationships.
• Review patient intake forms and update medical histories when needed.
• Treatment planning & communication with patients about their treatment, coverage and financial alternatives
• Financial Management:
• Manage billing, insurance claims, and payment processing.
• Oversee the office’s financial operations, including patient billing, payroll, and expense tracking.
• Ensure compliance with insurance provider requirements and assist patients with billing inquiries.
• Compliance and Record Keeping:
• Ensure the office complies with all health regulations, HIPAA guidelines, and dental industry standards.
• Maintain accurate and confidential patient records, both electronic and paper-based.
• Assist with audits or inspections as required.
• Marketing and Growth:
• Develop and implement marketing strategies to promote the dental practice.
• Handle social media accounts, patient reviews, and other forms of communication.
• Assist with patient retention efforts and encourage referrals.
• Technology and Systems:
• Maintain and troubleshoot office software and hardware systems.
• Ensure the practice’s dental management software is used effectively by the team.
• Stay updated on new technologies that can improve office efficiency.