• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: Experience an asset
• or equivalent experience

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service