About Us
At NOVA Dental, we are a patient-focused practice dedicated to providing exceptional care in a welcoming environment. Our team values professionalism, teamwork, and excellent service for every patient who walks through our doors.
Position Overview
We are seeking a Dental Office Manager to oversee daily front desk operations and lead our administrative team. The ideal candidate will be highly organized, professional, and motivated, with proven leadership skills to ensure smooth and efficient practice operations. This role also requires flexibility to travel to our nearby offices, as we operate in multiple locations.

Key Responsibilities

• Supervise and support front desk staff to deliver excellent customer service.
• Manage daily operations including scheduling, patient flow, and office communications.
• Handle insurance verification, billing, and patient accounts.
• Train, mentor, and motivate team members for growth and success.
• Collaborate with dentists and clinical staff to maintain efficient workflows.
• Ensure compliance with HIPAA regulations and maintain confidentiality of patient records.
• Collaborate with healthcare providers to manage patient care effectively within the clinic setting.
• Monitor office performance metrics and ensure operational goals are met.
• Implement policies and procedures to enhance productivity and patient satisfaction.
• Travel to nearby NOVA Dental locations as needed to provide support.

Qualifications

• Proven experience in dental office management or related medical office experience is required.
• Strong supervisory experience with the ability to lead a diverse team effectively.
• Knowledge of financial management principles including budgeting and fiscal oversight is essential.
• Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
• Strong communication skills to interact effectively with patients, staff, and external partners.
• Background in nursing or acute care is a plus but not mandatory.
• Experience in utilization management or critical care settings can be beneficial.

What We Offer

• Competitive pay: $18–$20 per hour
• Supportive team environment
• Opportunity to make a significant impact on patient care while advancing your career in dental practice management

• Supervise and support front desk staff to deliver excellent customer service.
• Manage daily operations including scheduling, patient flow, and office communications.
• Handle insurance verification, billing, and patient accounts.
• Train, mentor, and motivate team members for growth and success.
• Collaborate with dentists and clinical staff to maintain efficient workflows.
• Ensure compliance with HIPAA regulations and maintain confidentiality of patient records.
• Collaborate with healthcare providers to manage patient care effectively within the clinic setting.
• Monitor office performance metrics and ensure operational goals are met.
• Implement policies and procedures to enhance productivity and patient satisfaction.
• Travel to nearby NOVA Dental locations as needed to provide support