Join one of Glasgow’s leading private dental clinics in a pivotal role and be part of an exciting new phase of the practice’s growth.
Established in the heart of the city’s West End in 2010, Advanced Dentistry has grown from a one chair practice to a state-of-the-art, six surgery clinic offering the very latest dentistry and aesthetic treatments. With a team of eleven highly skilled dentists led by the founder Dr Philip Friel, the practice is an established leader in implants, periodontics, endodontics, cosmetic and preventative private general dentistry. In 2025 the practice will embark on its next phase of development, expanding to 10 surgeries with around 40 clinical and practice team members.
The clinic is seeking an experienced Practice Manager with exceptional leadership, interpersonal and organisational skills who has a genuine desire to deliver best-in-class operations.
Working under the direction of the Deputy Operations Manager, the PM will be responsible for the smooth day-to-day running of the clinic, leading and developing a team of more than 20 dental nurses, front of house and support staff to maintain the highest standards of patient care for a very discerning clientele.
Reports to: Deputy Operations Manager
Direct Report: Dental Associates, Dental Nurses, Reception Team and Cleaning Staff
As Practice Manager you will be responsible for the day to day running of the clinic under direction from the Deputy Operations Manager. You will provide leadership to the dental nursing team and delegate dental nursing and administrative duties in support of dental services provided by dentists & hygienists/hygiene therapists.
You will coordinate the team to ensure key tasks are performed to the highest standards. These include dental nurse duties, surgery cover, reception cover, patient and admin follow up, appointment book management, update of KPI information and cashing up related duties. You will also oversee the co-ordination of activities required to ensure the safe, clean and effective running of the clinic.

REQUIREMENTS

• Previous management experience - Ideally within a dental practice
• Experience of working in busy Dental Practices
• Experience of running a Dental Practice and knowledgeable with all Regulatory body requirements such as Health and Safety and CPI expectations.
• Excellent written and verbal communication
• Attention to detail
• Patient centred approach
• Friendly and professional
• Promotes company vision and values
• Ability to build relationships
• Confident and strong communicator
• Effective Leader who provides support and ongoing development
• ​Positive outlook with enthusiasm to learn and achieve outstanding results
  This role comes with a competitive salary and offers a package of up to £50,000
  Job Types: Full-time, Permanent
  Pay: £40,000.00-£50,000.00 per year

Benefits:

• Referral programme

Work Location: In person
Reference ID: PM/L

• Other duties as necessary from time to time for the efficient operation of the clinic
• Work at other clinic locations from time to time as required
• Ensuring the Clinic always has sufficient staffing levels, utilising our HR portal Bright HR, approving/declining annual leave
• Monitoring sickness levels, carrying out RTW after absence
• Ensuring Operational Responsibilities are delegated to team members and completed satisfactorily
• Liaising with your Deputy Operations Manager to ensure the smooth running of the Clinic
• Ensuring completion of Weekly and Monthly Checklists provided by your Deputy Operations Manager by delegating the same within your team
• Hold monthly practice meetings, document and delegate actions, upload minutes to Sharepoint
• Ensuring CPI Folder is always maintained and up to date, working document update certificates, indemnity and CPR when required.
• Following monthly KPI reports