JOB SUMMARY:

We are seeking an experienced and friendly Practice Manager to join our team at Your Family Dentist. The ideal candidate will have prior experience in a dental office setting and possess strong administrative skills, exceptional customer service, and the ability to manage a busy reception area. As a Practice Manager you will be the first point of contact for patients, ensuring a smooth and welcoming experience from check-in to check-out.

• Greet patients warmly and ensure they feel comfortable and welcome.
• Answer phone calls, schedule appointments, and handle patient inquiries.
• Confirm appointments and manage patient records using dental software.
• Verify insurance information and assist patients with billing inquiries.
• Prepare and maintain patient files and ensure they are up to date.
• Coordinate with the dental team to ensure efficient patient flow.
• Process payments and maintain accurate financial records.
• Ensure the reception area is tidy, organized, and well-stocked with necessary materials.
• Handle patient complaints or concerns in a professional and compassionate manner.
• Assist with general office tasks, such as filing, faxing, and managing correspondence.
  Job Types: Full-time, Casual
  Pay: $25.00 – $30.00 per hour

Work Authorisation:

• Australia (Preferred)