DENTAL RECEPTIONIST – PRIVATE BOUTIQUE PRACTICE (BEXLEYHEATH, KENT)

Job Type: Alternative Saturdays
We are looking for an experienced Dental Receptionist to join our 100% private, boutique dental practice located in Bexleyheath, Kent. This is an exciting opportunity to become part of a dynamic, expanding team and work in a beautifully designed environment that prioritises exceptional patient care.

ABOUT US:

Zental is a luxury healthcare brand that fuses the highest standards of private dentistry with a warm, approachable, and patient-focused ethos. Our practices are designed to be calm, relaxing, and welcoming spaces that help patients feel at ease while receiving top-tier dental care.
Our mission is simple: to help people live longer, healthier, and happier lives by promoting optimum oral health and well-being.

ESSENTIAL REQUIREMENTS:

• Minimum 1 year of experience in a dental reception role
• Experience in a private dental practice (advantageous)
• Excellent verbal and written communication skills in English
• Comfortable working in a luxury, patient-facing setting
• Strong administrative and IT skills, including MS Excel
• Confident in making day-to-day decisions aligned with our brand values
• Well-organised, with high attention to detail and multitasking ability
• Positive, proactive, and professional attitude

As part of our front-of-house team, you will be the first point of contact for patients and play a key role in delivering a premium experience. You will be expected to:

• Provide high-quality reception and administrative support
• Handle patient queries promptly and professionally
• Keep the Practice Manager and team updated with any relevant patient feedback
• Manage invoices, deliveries, and data collection regarding treatment outcomes
• Work closely with the lead dental nurse and management teams
• Maintain accurate financial transactions in line with our credit policy
• Participate in team meetings and relevant training sessions

This is a fast-paced role requiring strong attention to detail, excellent customer service, and the ability to remain calm under pressure.