Dental Receptionist/Assistant

at  Gentle Care Dentistry

Dental Receptionist/assistant is required for a small dental clinic in Hornsby.

• Want to work for a professional, modern dental practice?
• Hornsby location with on-site parking
• Small team

We are seeking an experienced (preferred but not essential) and enthusiastic Dental Receptionist/assistant to join our team. The ideal candidate will be responsible for both clinical and administrative tasks, ensuring a smooth and positive experience for our patients. The hours include:
Mon- Fri: 8:30 am – 5:00 pm.
Sat: 8:30 am - 1pm/3:30pm
There is a potential to move to full-time with more responsibilities in the future.

ABOUT US

We are a small boutique dental clinic located in Hornsby that offers general, family and cosmetic dentistry. From routine cleanings to more complex procedures including orthodontics and implants, we strive to create a comfortable and welcoming environment for everyone. Our dentists see patients Monday - Saturday.

You will succeed in this role because you:

• Have previous dental assistant experience including a Certificate 3 in Dental Assisting (preferred but not essential)
• Have strong customer service skills with an interest in helping people
• Have great communication and people skills, as well as being organised, proactive and with great time-management skills
• Experience with Dental 4 Windows (preferred but not essential) and other computer skills
• Excellent verbal and written skill

Your responsibilities will include:

• Greet and check-in patients, manage appointment schedules, and handle billing including HICAPS, Medicare claims & NSW health voucher claims
• Assist the dentist during procedures, prepare treatment rooms, infection control and sterilize instruments.
• Provide patient education on oral hygiene and post-treatment care.
• Maintain accurate patient records and ensure compliance with privacy regulations.
• Handle phone calls, emails, and other forms of communication