JOB SUMMARY

The Dental Receptionist plays a crucial role in ensuring the smooth operation of the dental practice. This position involves managing patient interactions, scheduling appointments, and providing administrative support to the dental team. The ideal candidate will possess excellent communication skills and a friendly demeanor, contributing to a welcoming environment for patients.

SKILLS

• Proven experience in an office or administrative role, preferably within a healthcare setting.
• Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills, with a focus on customer service.
• Proficiency in using office software and dental practice management systems is advantageous.
• Attention to detail and accuracy in handling patient information and financial transactions.
• Ability to work collaboratively within a team while also being self-motivated.

ABOUT US:

Due to expansion of our team, we are pleased to start the recruitment of additional members of our team
A&U Dental is a small family owned dental group aiming to provide the highest quality of dental care to patients that access its services.
Our Moto is A&U Cares: Communication, Accountability, Responsiveness, Empathy, Solution.
Job Types: Full-time, Part-time
Pay: £12.21-£13.00 per hour
Expected hours: 17.5 per week

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Private medical insurance

Work Location: In perso

• Greet patients warmly upon arrival and assist with check-in procedures.
• Schedule and confirm appointments, ensuring efficient use of the dentist’s time.
• Manage patient records, including updating personal information and treatment histories.
• Handle incoming calls, responding to inquiries and directing calls as necessary.
• Process payments and manage billing inquiries with accuracy and professionalism.
• Assist with insurance verification and claims processing as required.
• Maintain a clean and organised reception area, ensuring a pleasant experience for patients.
• Collaborate with dental staff to ensure seamless patient flow and communication.