JOB SUMMARY:

We are seeking a friendly and organised individual to join our team as a Dental Practice
Receptionist. As a vital member of our practice, you will be the first point of contact for our
patients, ensuring a warm welcome and smooth experience. Your excellent communication
skills and attention to detail will contribute significantly to maintaining a positive and
efficient practice environment. This role can be either part time or full time.

Responsibilities:

• Greet patients and visitors warmly, ensuring they feel comfortable and welcome.
• Manage appointment scheduling, including booking, rescheduling, and confirming

appointments.

• Answer phone calls and handle enquiries professionally and courteously.
• Maintain patient records and ensure confidentiality in accordance with data protection

regulations.

• Process patient payments and manage billing enquiries.
• Assist with general administrative tasks, including filing and maintaining a tidy

reception area.

• Collaborate effectively with dental staff to ensure smooth workflow throughout the

practice.

• Follow practice protocols to ensure patient safety and comply with health regulations.
• Notify the Practice Manager of any issues affecting patient flow or reception

operations.

Requirements:

• Previous experience in a dental practice as a receptionist is desirable, particularly

with SOE software. However, training will be provided for the right candidate.

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent time management and organisational skills.
• Strong attention to detail, with the ability to follow procedures accurately.
• Reliability and honesty, with a commitment to excellent patient care.
• A passion for creating a welcoming environment for patients.

Benefits:

• Competitive pay, negotiable based on experience.
• Onsite parking.
• Company events
• 2 weeks’ half pay sick leave.
• NEST pension scheme.
• Opportunity to work in a supportive and dynamic dental practice environment with a

friendly team.

• Continuous training and development opportunities.

Practice Hours:

Our practice is open from:

• Monday: 8am-5:30pm
• Tuesday: 8am-7pm
• Wednesday: 8am-7pm
• Thursday: 8am-6pm
• Friday: 8am-4:30pm

How to Apply:
If you are a motivated individual with a passion for patient care and a drive to contribute to a fantastic team, we would love to hear from you! Please submit your application, including
your CV and a cover letter outlining your experience and qualifications.
Contact Information:
To apply or for further information, please contact Elaine Buck at
elaine@boroughbridgedental.co.uk or 01423 322 757.
Job Types: Full-time, Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 25 per week

Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Overtime

Work Location: In perso

• Greet patients and visitors warmly, ensuring they feel comfortable and welcome.
• Manage appointment scheduling, including booking, rescheduling, and confirmin