JOB SUMMARY

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is essential in ensuring the smooth operation of our office and maintaining a welcoming environment for all visitors.

SKILLS

• Proven office experience, ideally within a healthcare or dental setting.
• Strong administrative skills with attention to detail and accuracy.
• Excellent communication skills, both verbal and written, with a friendly disposition.
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
• Proficiency in using computer systems and dental software is an advantage.
• A proactive approach to problem-solving and patient care. We invite candidates who are passionate about providing excellent service to apply for this rewarding role within our team.
  Job Type: Full-time
  Pay: £12.21-£13.45 per hour
  Expected hours: 37.5 per week

Benefits:

• Employee discount
• On-site parking

Work Location: In person
Expected start date: 11/08/202

• Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
• Schedule and confirm appointments, ensuring an efficient use of the dentist’s time.
• Manage patient records, ensuring all information is accurate and up-to-date.
• Handle incoming calls and respond to patient inquiries with professionalism and courtesy.
• Process payments and manage billing inquiries, maintaining confidentiality at all times.
• Collaborate with dental staff to ensure seamless patient flow throughout the day.
• Maintain a clean and organised reception area, contributing to a positive atmosphere in the practice.