JOB SUMMARY

We are seeking a friendly, reliable, and organized Dental Receptionist to join our team. As the first point of contact for patients, the ideal candidate will provide exceptional customer service while managing the front desk operations of our dental office. This role requires attention to detail to ensure a smooth and positive experience for our patients.

REQUIREMENTS

• Previous experience as a Dental Receptionist or in a similar front desk role within a medical or dental office is preferred.
• Strong understanding is an asset.
• Excellent communication skills, both verbal and written, with a friendly demeanour.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and ability to work independently as well as part of a team.
  If you are passionate about providing excellent patient care and have the skills required for this role, we encourage you to apply to join our team!
  Job Types: Full-time, Permanent
  Pay: $23.00-$28.00 per hour
  Expected hours: 32 – 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Work Location: In perso

• Greet patients warmly as they arrive and assist with check-in procedures.
• Manage appointment scheduling in an effective and efficient manner, and accurately record confirmations and cancellations.
• Answer phone calls promptly, addressing inquiries and directing calls as necessary.
• Collect and update patient information, including insurance details and medical history.
• Process payments and manage billing inquiries efficiently.
• Coordinate with dental staff to ensure seamless patient flow throughout the office.
• Keep the front desk area organized and welcoming for patients.