DESCRIPTION DU POSTE:

Nous cherchons un(e) réceptioniste dentaire à joindre notre équipe. Ce rôle est un premier point de contact avec nos patients et est crucial pour un bon fonctionnement de la clinique.

QUALIFICATIONS ET QUALITÉS RECHERCHÉES:

• Diplôme d’études collégiales (DEC) ou équivalent
• Organisation et attention aux détails
• Capacité à travailler de manière autonome et en équipe
• Accueillant(e), professionel(le) et empathique

JOB DESCRIPTION:

We are seeking a dental receptionist to join our team. The ideal candidate would be the first contact point for our patients and would have a crucial role in ensuring the smooth operation of the clinic.

REQUIREMENTS:

• Fluency in English and French
• Knowledge of technologies, with the ability to learn new systems quickly
• Computer proficiency (Microsoft Office, Outlook, etc.)
• Good written and oral communication skills
• Strong organizational and analytical skills
• Ability to balance multiple ongoing tasks

QUALIFICATIONS AND DESIRED QUALITIES:

• College diploma (DEC) or equivalent
• Organizational skills and attention to detail
• Ability to work independently and as part of a team
• Welcoming, professional, and empathetic demeanour

• Greet patients
• Manage and schedule appointments
• Answer phone calls and emails
• Process billing and insurance claims
• Maintain patient accounts and records
• Confirm appointments with patients via phone or email
• Coordinate with suppliers about necessary dental and office supplies