JOB SUMMARY

We are seeking a dedicated and organised Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent communication skills, attention to detail, and familiarity with various medical and dental software systems.

Hours available - Tuesday, Wednesday and Thursday 9am - 5.30pm

• Greet patients warmly and manage the reception area efficiently
• Schedule and confirm appointments, maintaining an organised booking system
• Handle patient enquiries via phone, email, and in person with a friendly and professional demeanor
• Process patient payments and manage financial transactions accurately
• Maintain patient records and ensure all information is up-to-date and confidential
• Support in complaints handling
• Liaise with dental staff to ensure smooth daily operations
• Assist with administrative tasks
• Ensure the reception area is tidy and presentable at all times
• Support the dental team in providing exceptional patient care
• Adapt to changing priorities and manage multiple tasks simultaneously

EXPERIENCE AND SKILLS

• Previous reception experience, preferably in a dental or healthcare setting
• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Proficiency in basic computer skills and dental practice management software
• Ability to work well under pressure and prioritise tasks effectively
• Friendly and empathetic approach to patient care
• Passion for delivering exceptional customer service
• Knowledge of dental terminology (desirable)
• Ability to maintain confidentiality and handle sensitive information professionally
• Flexibility to adapt to changing work environments and team dynamics
  Job Types: Part-time, Permanent
  Pay: £12.50 per hour
  Expected hours: 22.5 per week

Benefits:

• Referral programme
• Transport links

Work Location: In perso

Please refer the Job description for details