Dental Receptionist

at  Dental Care Ireland

We have a great opportunity for a Dental Receptionist to join our well-established Dental practice in Tuam, Galway. This is a part-time position, 31 hours per week. This is an exciting opportunity to join our dynamic team and work alongside both our skilled friendly support staff. Awarded ‘Great Place to Work 2024’. This role is an exciting opportunity to join our team at Dental Care Ireland Tuam. 1+ years’ Receptionist experience is essential. Dental/Medical Reception/Admin experience is an advantage.

• Providing excellence in customer service
• Greeting and registering patients on a day to day basis at the reception desk
• Providing information and reassurance to patients about their treatment
• Handling, recording and resolving patient complaints in line with company guidelines
• Phone and email management throughout the day
• Daily cashing up exercise for the practice
• Appointment book management to ensure maximisation of working hours
• Providing support to clinicians by sending prescriptions, referral letters, x-rays
• Performing any local administration tasks such as filing/scanning/lodgements/postage
• Payor claim administration for GMS/PRSI/VHI/DeCare
• Eligibility checking
• Claims and ensuring accuracy of claim forms
• Tracking of claims
• Payment reconciliation
• Running daily, weekly and monthly reports from Exact
• Completion of various spreadsheets for accounts purposes (i.e. cash sheet, trackers etc)
• Key holder duties
• Assisting the practice manager to achieve agreed company KPIs