OVERVIEW

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office by providing exceptional front desk support and patient care. This position requires a friendly demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

QUALIFICATIONS

• Previous experience as a Dental Receptionist or in a similar role within a dental office is preferred.
• Proficiency in using Dentrix software is a plus
• Strong understanding of dental terminology related to dental practices.
• Excellent organizational skills and attention to detail in managing office tasks.
• Ability to work effectively in a team-oriented environment while also being self-motivated.
• Strong communication skills, both verbal and written, are necessary for interacting with patients and staff.
• Prior experience working with multi-line phone systems is advantageous.
  The schedule for the position consists of working evenings.

• Greet patients warmly and assist them with check-in and check-out processes.
• Manage appointment scheduling using Dentrix and maintain an organized calendar for the dental team.
• Handle incoming calls on a multi-line phone system, addressing patient inquiries and concerns promptly.
• Maintain accurate patient records, including electronic medical records (EMR) management.
• Process patient information, insurance verification, and billing inquiries efficiently.
• Collaborate with dental staff to ensure seamless patient flow and high-quality care.
• Utilize dental terminology to communicate effectively with both patients and healthcare professionals.
• Assist with administrative tasks as needed, including filing, data entry, and inventory management.