JOB OVERVIEW

We are seeking a dedicated and organized Dental Receptionist to join our multi-dentist practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires proficiency in managing phone systems, handling electronic medical records, and familiarity with dental terminology and the software - Tracker.

EXPERIENCE

• Previous experience as a Dental Receptionist is a must, 4+ yrs is ideal.
• Familiarity with computers and email programs.
• Familiarity with Tracker software is highly desirable.
• Strong understanding of medical terminology related to dentistry is beneficial.
• Familiarity with reading x-rays
• Proven ability to handle administrative tasks efficiently in a fast-paced environment.
• Excellent communication skills, both verbal and written, are essential for interacting with patients and staff.
• Experience with phone systems and electronic medical records management is required.
  Join our team and contribute to providing excellent dental care while enhancing your skills in a supportive environment!
  *Compensation based on experience.
  Job Types: Full-time, Casual
  Pay: $30.00-$35.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental care
• On-site parking

Application question(s):

• Are you legally allowed to work in Canada?

Experience:

• Dental Reception: 4 years (required)

Licence/Certification:

• Dental Reception Course Certificate (required)

Work Location: In person
Expected start date: 2025-07-1

• Greet patients warmly and manage their check-in and check-out processes.
• Schedule appointments efficiently while considering patient needs and office availability.
• Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff.
• Maintain accurate patient records in electronic medical records systems.
• Process patient payments, pre-authorizations, and insurance claims with attention to detail.
• Communicate effectively with dental staff to ensure seamless patient care.
• Stay updated on medical terminology and office procedures to enhance operational efficiency.