Location: Gledswood Hills, NSW
Employment Type: Full-Time
About Us: Legends Dental is a leading dental practice dedicated to providing high-quality dental care in a friendly and welcoming environment. We pride ourselves on our patient-centred approach and our commitment to excellence.

JOB DESCRIPTION:

We are looking for an enthusiastic and detail-oriented Dental Front Office Coordinator/Dental Receptionist to oversee our front office operations and manage patient treatment plans. The ideal candidate will possess exceptional reception skills, particularly in phone manners, and have a proven ability to schedule patients and effectively communicate treatment plans.

QUALIFICATIONS:

• Previous experience in a dental front office is a MUST.
• Proficiency in dental practice management software Dental4Windows
• Strong understanding of dental terminology and treatment procedures.
• Excellent phone manners and communication skills.
• Ability to multi-task and manage time effectively
• Exceptional organizational skills and attention to detail.
• Ability to present and explain treatment plans in a clear and persuasive manner.

FRONT OFFICE DUTIES:

• Greet and welcome patients in a friendly and professional manner.
• Manage the reception area, ensuring it is clean and well-organized.
• Answer and manage incoming phone calls with excellent phone etiquette.
• Schedule and confirm patient appointments efficiently.

ADMINISTRATIVE DUTIES:

• Maintain accurate patient records and update information as necessary.
• Process patient payments and manage billing inquiries.
• Coordinate with the patients to verify their health insurance coverage and benefits.
• Assist with general administrative tasks as needed.